Performance auditing: a measurement approach 2nd Edition
Pengarang : Morgan, Stephen L., Raaum, Ronell B.
Penerbit : The Institute of Internal Auditors Research Foundation, 2009
ISBN/ISSN : 978-0-89413-660-3
Simplified project management for the quality professional: managing small and medium-size projects
Pengarang : Westcott, Russel T.
Penerbit : ASQ Quality Press, 2004
ISBN/ISSN : 0-87389-636-X
Riset pemasaran
Pengarang : Rangkuti, Freddy
Penerbit : Gramedia Pustaka Utama, 1997
ISBN/ISSN : 979-605-500-7
Pemasaran barang dan jasa
Pengarang : Rismiati, E. Catur, Suratno, Bondan
Penerbit : KANISIUS, 2001
ISBN/ISSN : 979-672-528-2
Value marketing: Paradigma baru pemasaran
Pengarang : Susanto, A. B. [et.al]
Penerbit : Quantum Bisnis & Manajemen, 2004
ISBN/ISSN : 979-3758-01-5
Quality implementation: kunci meningkatkan komitmen tim, mengimplementasikan strategi, dan melipatgandakan hasil
Pengarang : Wu, Kevin
Penerbit : Gramedia Pustaka Utama, 2011
ISBN/ISSN : 978-979-22-7108-9
ISO 9001 quality procedures for quality management systems: A guide to creating a quality management system based on the ISO 9001 standard
Pengarang : Bizmanuals
Penerbit : Bizmanuals, Inc., 2012
ISBN/ISSN : 978-1-931591-41-6
Designing for quality : an introduction to the best of taguchi and western methods of statistical experimental design
Pengarang : Lochner, Robert H, Matar, Joseph E
Penerbit : Quality Resources, 1990
ISBN/ISSN : 0-527-91633-1
Principles of quality costs: principles, implementation and use
Pengarang : Campanella, Jack
Penerbit : ASQ Quality Press, 1999
ISBN/ISSN : 0-87389-443-X
In search of quality: 4 perspektif dan 43 wawasan unik
Pengarang : Bern, Hidayat, Shelton, Ken
Penerbit : Gramedia Pustaka Utama, 1997
ISBN/ISSN :
